Welcome to the SANKO Privacy Policy. Protecting your personal information is a priority for us, and we are committed to transparency and security throughout every step of your interaction with our brand. By using SANKO’s website or services, you agree to the collection, use, and disclosure of your personal data in accordance with this privacy policy.
Below, we will outline how your information is collected, used, stored, and protected when engaging with SANKO’s premium metal trim products and services.
Information We Collect
We collect various types of information to enable us to deliver outstanding service while safeguarding your privacy. These include the following categories of data:
1. Personal Identification Information
When you interact with us via our website, subscription services, or direct inquiries, we may collect the following details:
- Full Name
- Email Address
- Phone Number
This information helps us process your orders, provide customer service, and communicate effectively.
2. Usage Data
We also gather information about how users interact with our website to optimize your browsing experience. This data may include your IP address, browser type, device type, and behavior on specific pages, such as time spent on our Services section.
3. Preferences and Interests
Through your activity and input (e.g., subscriptions for product updates or interest in design consultations), we identify preferences that allow us to tailor services to your style needs and ensure we offer solutions that align with your expectations.
4. Uploaded Content
If you use our “Upload File” option for custom design requests, we store this content to provide the appropriate design consultation services and proposal development you’ve requested.
How We Use Your Information
At SANKO, your information is used to elevate your experience with our luxury brand. Here’s how your data contributes to our operations and service delivery:
- Order Fulfillment: We use your contact and billing details to process, package, and deliver the finest accessories solutions, whether it’s buttons, zippers, or fashion jewelry.
- Service Personalization: By studying preferences or feedback, we design tailored branding or production proposals, including free 3D artwork and consultations.
- Marketing Communication: With your consent, we send newsletters, trend reports, exclusive deals, and event updates to keep you informed about the latest at SANKO.
- Customer Support: Information provided helps us address questions or resolve technical issues with speed and precision.
We ensure that all collected data is handled securely and used solely for the described purposes.
How To Deal With Data?
- Encryption: We encrypt all sensitive data, like payment information, during transactions to keep it secure from unauthorized access.
- Secure Storage: Your personal information is stored on highly secure servers with restricted access.
- Global Compliance: Our data practices meet international standards such as GRS, OEKO-TEX, and REACH, ensuring transparency and responsible management.
- Regular Backups: We conduct frequent data backups and reviews to reduce risks and ensure uninterrupted service.
About Sharing Your Information
SANKO does not sell, trade, or rent your personal information to third parties. However, certain trusted partners support essential functions like payment processing or logistics, and limited data may be shared under strict non-disclosure agreements.
Business Partners
We collaborate with globally recognized shipping providers to ensure timely A-to-B delivery with accurate tracking updates. Data like your shipping address is securely passed along when necessary.
Legal Requirements
In compliance with local and international regulations, we may disclose information when required to adhere to legal provisions or enforce our rights as an entity.
Your Rights
You have full control over your data as a valued SANKO customer. Here’s how you can exercise your rights:
- Access Your Data: Request a copy of the personal information we store about you.
- Update/Correct Your Information: Reach out to us to rectify inaccuracies or out-of-date details.
- Delete Your Data: Request the deletion of your personal data unless legal or operational obligations prohibit this.
To make any of these requests, email us at sales@sanko.vip. We make every effort to process valid requests within 30 days.
Cookies and Tracking Technologies
Our website uses cookies for enhanced user experience, faster navigation, and efficient marketing. Cookies provide insights into your preferences, enabling us to customize recommendations or design results. You can disable cookies in your browser settings, although this may limit some site features.
Policy Updates
We reserve the right to modify this privacy policy to align with legal updates, new features, or feedback. Major changes will be communicated via email or prominently on our homepage. Please revisit this page periodically to stay informed.
Contact Us
If you have questions or concerns related to this policy or your personal data, don’t hesitate to contact us directly at:
SANKO BUTTON CO., LTD
Address: No.5 Building, Jingrui Chuang Valley, No.38 Wenqu Rd, Shiling Town, Huadu District, Guangzhou, Guangdong, China 510850
Phone Number: +86-020-84790900-819
Business Hours: Monday – Saturday, 9 AM – 10 PM (Beijing Time)
Email: sales@sanko.vip
Your privacy is as important to us as the craftsmanship of our exceptional metal trims.